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Privacy Policy

CAMELLIA NETWORK PRIVACY POLICY
 
Camellia Network, a project of the Tides Center (“we”, “our” or “us”, as applicable) in the United States is concerned about privacy issues and wants you to be familiar with how we collect, use and disclose information.  This Privacy Policy describes our practices in connection with information that we collect through http://camellianetwork.org (the “Site”).  By providing Personal Information to us, you agree to the terms and conditions of this Privacy Policy.
 
Through the Site, you can be a part of a caring community interested in supporting young adults who are emerging from the foster care system.  Young adults who meet certain criteria, set forth generally at http://camellianetwork.org/user/register, are eligible to complete an application for acceptance into the Camellia Network (“Applicant”).  Visitors to our Site who are not Applicants (“Non-Applicants”) may access certain content on our Site, register to receive e-newsletters and make donations through the Site.  This Privacy Policy describes how we collect, use and disclose information about both Applicants and Non-Applicants.  Together, Applicants and Non-Applicants are referred to as “Members.”  

UPDATES TO THIS PRIVACY POLICY
We may change this Privacy Policy from time to time.  Please take a look at the “Last Updated” legend at the top of this page to see when this Privacy Policy was last revised. Any changes to this Privacy Policy will become effective when we post the revised Privacy Policy on the Site.  Your use of the Site following these changes means that you accept the revised Privacy Policy.  

PERSONAL INFORMATION
“Personal Information” is information that identifies you as an individual, such as: 

  • Name
  • Postal address
  • Telephone number
  • Email address 
  • Credit or debit card number

We collect different types of Personal Information depending whether you are an Applicant or Non-Applicant, as explained below.
 
If you are a Non-Applicant, we may collect the Personal Information specified above (i.e., name, postal address, telephone number, email address and credit or debit card number).
 
If you are an Applicant, we will ask you to complete an application that requests Personal Information including your name, home and mailing address, email address, telephone number, date of birth, your history in the foster care system, verification relating to such history, and the name and contact information of an adult who meets certain criteria and will serve as your Network Captain.  During registration, we also will ask you to create a username and password.

How we use personal information
We may use Personal Information:

  • To respond to your inquiries and fulfill your requests, such as to send you newsletters.
  • To send you important information regarding the Site, changes to our terms, conditions, and policies and/or other administrative information.  
  • To complete and fulfill your transaction, for example, to process your payments or donations, have your order delivered to you, communicate with you regarding your transaction and provide you with related customer service.
  • To send you marketing communications that we believe may be of interest to you. 
  • To our affiliates to permit them to send you marketing communications.
  • To third parties to permit them to send you marketing communications.
  • To personalize your experience on the Site by presenting offers tailored to you.
  • To allow you to participate in sweepstakes, contests and similar promotions and to administer these activities.  Some of these activities have additional rules, which could contain additional information about how we use and disclose your Personal Information, so we suggest that read these rules carefully – in the event of a conflict between those rules and this Privacy Policy, those rules will govern.
  • For our business purposes, such as data analysis, audits, enhancing our website, improving our services, identifying usage trends and determining the effectiveness of our promotional campaigns.  
  • As we believe to be necessary or appropriate: (a) under applicable law, including laws outside your country of residence; (b) to comply with legal process; (c) to respond to requests from public and government authorities including public and government authorities outside your country of residence; (d) to enforce our terms and conditions; (e) to protect our operations or those of any of our affiliates; (f) to protect our rights, privacy, safety or property, and/or that of our affiliates, you or others; and (g) to allow us to pursue available remedies or limit the damages that we may sustain. 

Additionally, if you are an Applicant, we may use Personal Information:

  • To verify statements made in your application for membership in the Camellia Network. 
  • To send you important information about your membership in the Camellia Network.
  • To monitor your compliance with the terms and conditions of membership in the Camellia Network.

How Personal Information is Disclosed 
Your Personal Information may be disclosed: 

  • To our third party service providers who provide services such as website hosting, data analysis, payment processing, order fulfillment, infrastructure provision, IT services, customer service, email delivery services, credit card processing, auditing services and other similar services to enable them to provide services.
  • To third-party sponsors of sweepstakes, contests and similar promotions.
  • To a third party in the event of any reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business, assets or stock (including in connection with any bankruptcy or similar proceedings).
  • As we believe to be necessary or appropriate: (a) under applicable law, including laws outside your country of residence; (b) to comply with legal process; (c) to respond to requests from public and government authorities including public and government authorities outside your country of residence; (d) to enforce our terms and conditions; (e) to protect our operations or those of any of our affiliates; (f) to protect our rights, privacy, safety or property, and/or that of our affiliates, you or others; and (g) to allow us to pursue available remedies or limit the damages that we may sustain. 

If you are an Applicant who is accepted into the Camellia Network, we may allow you to create an online profile on the Site that includes your first name and first initial of your last name, age, state of residence, photograph, time in foster care, and number of foster care placements.  We also may post personal profile information (such as your strengths and fears, your goals, and your progress) and your registry requests.  If you are accepted as a Member in the Camellia Network, you may not choose which information you would like to post to your profile; as a condition of membership in the Camellia Network, you must provide a response to each category of information which we request from you. Please note that your profile information will become public information, and may be available to visitors to the Site and to the general public.  We urge you to exercise caution in deciding to disclose any Personal Information in your profile.  PLEASE NOTE THAT WE ARE NOT RESPONSIBLE FOR THE USE BY OTHERS OF ANY PERSONAL INFORMATION DISCLOSE IN YOUR PROFILE OR ON THE SITE.
If you decide that you no longer want to be a Member in the Camellia Network, you may contact us at info@camellianetwork.org to request the removal of your name and profile from our Site.  Personal Information and other data that you furnished through the Site may remain in our records, even if you are no longer a Member, and can be used by us in accordance with this Privacy Policy.  

Choices and Access
If you would like to review or update your Personal Information, you may contact us at info@camellianetwork.org.  Additionally, Members may edit their profile by logging in using their username and password. 
We give you many choices regarding our use and disclosure of your Personal Information for marketing purposes.  You may opt out from:  

  • Receiving marketing-related emails from us:  If you no longer want to receive marketing-related emails from us on a going-forward basis, you may opt out of receiving these marketing-related emails by following the unsubscribing process at the bottom of the email. Please note that if you do opt out of receiving promotional messages from us, we may still send important administrative messages to you, and you cannot opt out from receiving administrative messages.
  • Our sharing of your Personal Information with affiliates for their marketing purposes:  If you would prefer that we do not share your Personal Information on a going-forward basis with our affiliates for their marketing purposes, you may opt out of this sharing by contacting us at info@camellianetwork.org.
  • Our sharing of your Personal Information with unaffiliated third parties for their marketing purposes:  If you would prefer that we do not share your Personal Information on a going-forward basis with unaffiliated third parties for their marketing purposes, you may opt out of this sharing by contacting us at info@camellianetwork.org.

We will try to comply with your request as soon as reasonably practicable.

NON-PERSONAL INFORMATION
“Non-Personal Information” is any information that does not reveal your specific identity, such as: 

  • Browser information
  • Server log files
  • Information collected through cookies, pixel tags and other technologies
  • Demographic information and other information provided by you
  • Aggregated information

How We Collect Non-Personal Information 
We and our third party service providers may collect Non-Personal Information in a variety of ways, including:  

  • Through your browser:  Certain information is collected by most browsers, such as your Media Access Control (MAC) address, computer type (Windows or Macintosh), screen resolution, operating system version and Internet browser type and version.
  • Through server log files:  An Internet Protocol (IP) address is a number that is automatically assigned to the computer that you are using by your Internet Service Provider (ISP), and is identified and logged automatically in our server log files whenever a user visits the Site, along with the time of the visit and the page(s) that were visited.  We use IP addresses for purposes such as calculating Site usage levels, helping diagnose server problems, and administering the Site.  
  • Using cookies:  Cookies allow a web server to transfer data to a computer for recordkeeping and other purposes.  We and our service providers use cookies and other technologies to, among other things, better serve you with more tailored information and facilitate your ongoing access to and use of the Site, as well as for online tracking purposes.  If you do not want information collected through the use of cookies, there is a simple procedure in most browsers that allows you to decline the use of cookies.  To learn more about cookies, please visit http://www.allaboutcookies.org/.  If you choose to decline cookies, some or all of the features, functionality and promotions available through the Site may not be available to you.  
  • Using pixel tags and other similar technologies:  Pixel tags (also known as web beacons and clear GIFs) may be used in connection with some Site pages and HTML-formatted email messages to, among other things, track the actions of Site users and email recipients, measure the success of our marketing campaigns and compile statistics about Site usage and response rates.  
  • From you:  We may collect demographic information such as your location, as well as other information, such as your preferred means of communication, when you voluntarily provide this information to us.  Unless combined with Personal Information, this information does not personally identify you or any other user of the Site.
  • By aggregating information:  We may aggregate Personal Information so that the end-product does not personally identify you or any other user of the Site, for example, by using Personal Information to calculate the percentage of our users who have a particular telephone area code.  Aggregated Personal Information does not personally identify you or any other user of the Site.

How We Use and Disclose Non-Personal Information 
Because Non-Personal Information does not personally identify you, we may use and disclose Non-Personal Information for any purpose.  In some instances, we may combine Non-Personal Information with Personal Information (such as combining your name with your zip code).  If we combine any Non-Personal Information with Personal Information, the combined information will be treated by us as Personal Information as long as it is combined.

THIRD PARTY SITES
This Privacy Policy does not address, and we are not responsible for, the privacy, information or other practices of any third parties, including, without limitation Facebook, Twitter or any other third party operating any site to which this Site contains a plugin or link.  The inclusion of a plugin or link on the Site does not imply endorsement of the linked site by us or by our affiliates.  
We use a third-party service provider, Braintree Payment Solutions LLC (the “Payment Service") to handle and process the donations made by credit card and other payment transactions submitted through the Site. We have no control over, and shall not be responsible for, the Payment Service’s use of your Personal Information. PLEASE NOTE THAT THIS POLICY DOES NOT ADDRESS THE COLLECTION AND USE OF INFORMATION THROUGH THE PAYMENT SERVICE OR THE PRIVACY OR INFORMATION PRACTICES OF THE PAYMENT SERVICE.

THIRD PARTY ADVERTISERS
We may use third-party advertising companies to serve ads when you visit our Site.  Please note that these companies may use information about your visit to this Site in order to provide advertisements about goods and services that may be of interest to you.  In the course of serving advertisements to this Site, these companies may place or recognize a unique cookie on your browser.  If you would like more information about this practice and to know your choices about not having this information used by these companies, please visit http://networkadvertising.org/optout_nonppii.asp. 

SECURITY
We use reasonable organizational, technical and administrative measures to protect Personal Information under our control.  Unfortunately, no data transmission over the Internet or data storage system can be guaranteed to be 100% secure.  If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you might have with us has been compromised), please immediately notify us of the problem by contacting us in accordance with the “Contacting Us” section below.

USE OF THIS SITE BY MINORS
The Site is not directed to individuals under the age of thirteen (13), and we request that these individuals do not provide Personal Information through the Site.  

JURISDICTIONAL ISSUES
The Site is controlled and operated by us from the United States, and is not intended to subject us or any affiliated entity to the laws or jurisdiction of any state, country or territory other than that of the United States.  We may limit the Site’s availability, in whole or in part, to any person, geographic area or jurisdiction we choose, at any time in our sole discretion.

CONTACTING US
If you have any questions about this Privacy Policy, please contact us by email at info@camellianetwork.org, or please write to the following address:
Camellia Network
P.O. Box 348180
Sacramento, CA 95834
 
Please note that email communications are not always secure, so please do not include credit card information or other sensitive information in your email messages to us.